AI receptionist & answering service for home-service contractors

On a job

• Your script. Greeting, hours, coverage.
• The job details. Name, number, address.
• The handoff. Message or calendar.

Plumbing, HVAC, electrical, roofing.

Open the trade page for the calls that shop gets.

Leak and clog calls are covered in AI receptionist for plumbers.

A short definition of the role is what a virtual receptionist service is.

For a small shop, the longer walkthrough is the ultimate guide to AI receptionists for small business.

How shops use AI phone answering is in AI phone answering for home service businesses.

How fast the first answer matters is in why speed to lead matters.

For plumbing shops, see the AI receptionist for plumbing services guide.

How a voice agent differs from a phone menu is covered in voice AI vs traditional IVR systems.

Calls after the shop closes are covered on the after hours answering service.

See the AI answering service for home service businesses.

Plumbing · HVAC · Electrical · Roofing answering service · AI receptionist for real estate agents · Realtor answering service · Photographers and videographers · turning phone calls into revenue · how voice assistants affect conversion · bilingual AI receptionists for home service calls · what an AI receptionist does · answering service vs AI receptionist

• Plumbing. Forward your business number. Call24 answers leak calls while you're on a job, takes the name, callback, address, and what is leaking, and can book a slot.
• HVAC. Same business number after hours. Call24 answers no heat and no cool calls after hours while the number is active, asks the questions you wrote, can book a service window if Google Calendar is connected, and saves the call in the call log.
• Electrical. Estimate and panel calls while you're on a job. Call24 answers, writes down the name, address, and the work, and can schedule the follow-up on your calendar.
• Roofing. Storm and leak calls while the crew is on a roof. Call24 answers your business number, takes the address and the damage, and can book a look.

What happens on a call

1. They dial your number.
2. Your greeting plays.
3. Knowledge files answer.
4. Calendar event, if connected.
5. Saved in call logs.

Setup

1. Pick a plan.
2. Add a number.
3. Write the greeting.
4. Connect calendar if you want.
5. Read the call log.

Pricing

Basic is $99/mo or $75/m billed $900/yr. Pro is $199/mo or $170/m billed $2,040/yr. An extra number is $10/mo.

7-day trial. The Pricing page loads the current plans.

Home-service receptionist questions

What if everyone is on a job when the phone rings?

The assistant answers the number you attach while that number is active. It uses the greeting and questions you wrote, such as name, callback number, address, and what the caller needs, then saves the call so a person can follow up. Plumbing, HVAC, electrical, and roofing crews use the same setup.

Does the assistant stay on the line overnight?

The assistant answers while the number is active. Talk time comes from the minutes on your plan. Extra minutes use the per-minute rate on the Pricing page.

Can it book an appointment after hours?

After-hours calls can reach the same number. If Google Calendar is connected, the assistant can create a calendar event. Without that connection, it follows your prompt and you follow up from the call log.

How is this different from a human receptionist?

A receptionist is a person on the phone. Call24 is an AI assistant that follows the script you write and uses the minutes on your plan. It does not give safety, medical, or repair advice, and it does not contact emergency services. You still review the call log.

Will it handle an emergency?

It does not give safety, medical, or repair advice, and it does not contact emergency services. You can instruct it to collect a name, number, and address so a person calls back.

Where are the prices?

The package catalog lists Basic at $99/mo or $75/m billed $900/yr, and Pro at $199/mo or $170/m billed $2,040/yr. The Pricing page loads the current plans, minutes, numbers, and assistants. Extra minutes use the per-minute rate on that page. An additional phone number is $10/mo, prorated for the days left in the period.

How do I set it up?

Create an account and choose a plan. The first paid plan includes a 7-day trial, and the subscription charge starts after that trial. Add a phone number and attach an assistant, write the greeting and instructions, upload knowledge files if you have them, and connect Google Calendar only if you want events created from the call. Buying a new number during setup can ask for a payment method.

Is Call24 an AI answering service for home services?

Yes. Call24 answers the business number you attach to it with the greeting you wrote. It takes the caller's name, callback number, address, and the job, and saves the call in the call log. If Google Calendar is connected, it can book a slot or add an event.