Front desk automation for home-service calls
Front desk automation here means the phone is answered when nobody is at a desk. Your greeting. A call log for the office.
Front desk automation
Call24 is the front desk on the phone for a plumbing, HVAC, electrical, or roofing crew. It does not replace a person at the shop. It answers, asks what you told it to ask, and saves the call.
How that path is written, from greeting to handoff, is in designing better call flows. Home-service crews can also read the AI receptionist for home services page.
The name for that phone desk is what a virtual receptionist service is.
The longer walkthrough for a small shop is the ultimate guide to AI receptionists for small business.
Connecting the line you already use is covered in how to integrate an AI receptionist with existing phone systems.
For which parts of a call an agent can finish alone, see what fully autonomous voice agents can handle.
Matching the greeting and questions to the shop is covered in how to set up Call24 for your trade business.
Feature pages
- AI voice agent. You write the greeting and the instructions. The assistant answers on the number you attach.
- Automated calling. Inbound answers on your line, and a call you start from the account.
- Call logs. The call is saved for a person to read, including the recording when one is available.
- Google Calendar. The assistant can create an event, only if you connect it.
What you set
- The greeting and the questions you want asked.
- The number the assistant answers while it is active.
- A call log the office can read after the call.
- A calendar event, only when Google Calendar is connected.
Feature questions
What is front desk automation on Call24?
It is the phone being answered while the crew is on a job or away from the desk. You write the greeting. The assistant takes the caller’s details and saves the call in the call log. A Google Calendar event is optional if you connect it. It does not replace a person at the shop.
What do the feature pages cover?
The AI voice agent, automated calling, and call logs. Google Calendar is on the integrations page. Pricing stays on the Pricing page.
Does Call24 promise booked jobs?
No. The assistant follows the script you write and saves the call. It does not promise a number of jobs, appointments, or leads.
Where are the prices?
Basic is $99/mo or $75/m billed $900/yr. Pro is $199/mo or $170/m billed $2,040/yr. The Pricing page loads current minutes, numbers, and assistants. The first paid plan includes a 7-day trial.