Automated calling for the line you already use
The assistant answers inbound calls. From the account, you can also start an outbound call to a number you enter.
Related reading
Why answering while the crew is on a job matters is in why AI agents get to the phone first.
Inbound and outbound
- Inbound. The number answers while the crew is on a job.
- After hours. Same number, while it is active. Minutes come from the plan.
- Outbound you start. You enter the number. The assistant uses your script. The call is saved.
Automated calling questions
Does automated calling answer inbound calls?
Yes. The assistant answers the number you attach while that number is active. Talk time comes from the minutes on your plan. Extra minutes use the per-minute rate on the Pricing page.
Can I start an outbound call?
Yes. From the account you can start a call to a number you enter. The assistant uses the script you wrote, and the call is saved in call logs. It does not promise a booked job.
Is this the answering setup for plumbing and HVAC?
The home-services page describes that workflow: the crew stays on the job, the assistant takes the details you asked for, and a person follows up from the log.