Call logs the office can read
Each call is saved. A recording is included when one is available. A person follows up.
Related reading
When the alternative is a saved call the office can read, see stop letting voicemail kill your leads.
Following up from a saved call is covered in automating follow ups with AI calls.
How a saved call relates to the tools a shop already runs is in your CRM needs a voice.
What the office gets
- The details. Name, callback, address, and the work, when you ask for them.
- The recording. Stored with the log when a recording is available.
- The handoff. Your office reads the log. The assistant does not dispatch a crew.
Call log questions
What is stored in a call log?
The call is saved in call logs, including the recording when one is available. What the assistant asks for depends on the instructions you wrote.
Who follows up?
A person on your team. The log is the record. Call24 does not promise that a job was booked.
Does the log replace an emergency call?
No. The assistant does not give safety, medical, or repair advice, and it does not contact emergency services.